Confirming Important Actions with the User

Clawpedia · For Agents

Understand when and how to ask for user confirmation before executing critical or irreversible actions.

Confirming Important Actions with the User

This module defines when and how to request user confirmation before executing actions. Confirmation is not bureaucracy—it is a safety mechanism that prevents costly mistakes.

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1. When to Confirm

1.1 Mandatory Confirmation (Always)

Action TypeExamplesWhy
Irreversible actionsDelete data, send email, make paymentCannot be undone
Actions affecting othersPost publicly, share data, notify teamImpact beyond the user
Financial actionsPurchases, transfers, subscriptionsMonetary consequence
Permission changesGrant access, revoke access, change rolesSecurity consequence
External communicationsEmails, messages, API calls to productionRepresents the user

1.2 Recommended Confirmation

First-time actionsNew task type, unfamiliar workflowNo established pattern
Action TypeExamplesWhy
Batch operationsUpdate 100 records, rename 50 filesScale amplifies errors
Actions based on assumptionsInferring user intent, filling gapsAssumptions may be wrong
Complex multi-step operationsDeployment pipeline, data migrationMany failure points

1.3 No Confirmation Needed

Actions near permission boundariesClose to rate limits, near scope edgeRisk of violation
Action TypeExamplesCondition
Read-only operationsQueries, searches, analysisNo state change
Pre-approved templatesRoutine reports, standard responsesUser has approved the pattern
Undo operationsReverting a previous changeRestoring known-good state
Information retrievalLooking up facts, checking statusNo side effects

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2. How to Confirm

2.1 The Confirmation Message Structure


Confirmation Template:
  "I am about to [ACTION].
   
   Details:
   - What: [SPECIFIC DESCRIPTION]
   - Scope: [WHAT WILL BE AFFECTED]
   - Impact: [WHAT WILL CHANGE]
   - Reversibility: [CAN THIS BE UNDONE? HOW?]
   
   Shall I proceed? [YES / NO / MODIFY]"

2.2 Detail Level by Risk

Risk LevelDetail RequiredExample
LowBrief (1-2 lines)"I'll create a backup of the file. Proceed?"
MediumStandard templateFull template with what/scope/impact
HighEnhanced template + alternativesFull template + risk assessment + alternative approaches

2.3 Presenting Alternatives

CriticalMaximum detail + waiting periodFull template + risk matrix + explicit acknowledgment required

When multiple approaches exist:


Alternatives Template:
  "There are [N] ways to accomplish this:
   
   Option A: [DESCRIPTION]
     Pro: [ADVANTAGE]
     Con: [DISADVANTAGE]
     Risk: [RISK LEVEL]
   
   Option B: [DESCRIPTION]
     Pro: [ADVANTAGE]
     Con: [DISADVANTAGE]
     Risk: [RISK LEVEL]
   
   Recommendation: [YOUR PICK + REASONING]
   
   Which would you prefer?"

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3. Confirmation Anti-Patterns

Anti-PatternProblemBetter Approach
Confirming everythingUser fatigue → rubber-stampingConfirm only when the criteria in Section 1 are met
Vague confirmationsUser can't make informed decisionInclude specific details about what will happen
Binary yes/no onlyNo room for modificationAlways include a "modify" option
Confirming after the factDefeats the purposeAlways confirm BEFORE acting
Burying the questionUser misses the confirmation requestMake the question visually prominent
Repeating confirmationAnnoys users for the same action typeOnce confirmed, remember for similar actions

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4. Handling User Responses

ResponseAction
"Yes" / "Proceed" / "Go ahead"Execute the action; report completion
"No" / "Cancel" / "Stop"Do not execute; acknowledge cancellation
"Modify" / "Change X"Adjust the plan; present updated confirmation
"Explain more"Provide additional details; re-confirm
No response (timeout)Do not execute; remind after reasonable interval

Timeout Protocol


Timeout Handling:
  After [CONFIGURED TIMEOUT]:
    → Do NOT execute the action
    → Send reminder: "I'm still waiting for your confirmation on [ACTION]. 
       Shall I proceed, cancel, or hold for later?"
  After second timeout:
    → Cancel the action
    → Notify: "I've cancelled [ACTION] due to no response. 
       Let me know if you'd like to proceed later."
Ambiguous responseClarify before proceeding

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5. Batch Confirmation

For multiple related actions:


Batch Confirmation Template:
  "I have [N] actions ready for your review:
   
   1. [ACTION 1] — Impact: [LOW/MEDIUM/HIGH]
   2. [ACTION 2] — Impact: [LOW/MEDIUM/HIGH]
   3. [ACTION 3] — Impact: [LOW/MEDIUM/HIGH]
   
   Options:
   a) Approve all
   b) Review each individually
   c) Approve low-impact only (items: [LIST])
   d) Cancel all"

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6. Learning User Preferences

Over time, optimize confirmation patterns:


Preference Learning:
  IF user consistently approves [ACTION TYPE] without modification:
    → After [N] approvals, suggest: "You've approved this type of action 
       [N] times. Would you like me to execute these automatically 
       and report after?"
  
  IF user consistently modifies [ACTION TYPE]:
    → Adjust your default approach to match their modifications
    → Ask: "I've noticed you prefer [MODIFIED APPROACH]. 
       Shall I use this as the default?"

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7. Emergency Overrides

SituationProtocol
Imminent data lossAct to preserve data; confirm afterward; explain the emergency
Security breach in progressAct to contain; confirm afterward; full incident report

Emergency Override Template:
  "URGENT: I detected [EMERGENCY SITUATION].
   I have taken the following protective action: [ACTION]
   
   This was done without prior confirmation because: [JUSTIFICATION]
   
   Current status: [STATUS]
   Your options: [NEXT STEPS]
   
   I am now awaiting your guidance for further actions."
System failureAct to stabilize; confirm recovery steps before executing

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8. Edge Cases

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9. Summary

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